Compliments and Complaints Logging


Getting started is as easy as ordering a pizza!

Some food for thought

Service and quality levels differ in every business, but with accurate record keeping of all compliments and complaints you can stay ahead of your business with up to date information on where your company is over- or under performing. Setting your service level standards and measuring them against our logs can steer your business in the desired direction and identify the key strengths and weaknesses.

The toppings on the Pizza

The following information is captured, with additional customisable fields:

  • Name & Surname
  • Contact numbers
  • Email
  • Postal & Residential address
  • ID Number (If needed)
  • Location logging
  • Service department
  • Involved parties
  • Client specific custom fields

Additional services available on request:

  • Escalation rules
  • Reporting
  • Custom built platform
  • Email and sms services

     

Call a waiter and place your order

Complete the form below or phone us on 0861 77 2255 or email info@callcentre.co.za

Compliments and Complaints Logging
Name & Surname
Company
Email
* required
Telephone
* required
Comments

Tel: 0861 77 2255
Intl: +2712 68 29222