Some food for thought
Being available 24/7 to resolve urgent business matters can be a crucial business need. Have a centralised answering logging call centre, contacting you in the case of an emergency by sending you a sms or phoning you. With our convenient incident logging system you can ensure that your business is contactable at all times. Never drop calls and make sure your customers, employees or suppliers can always reach you when needed.
The toppings on the Pizza
The following information is captured, with additional customisable fields:
- Name & Surname
- Contact numbers
- Postal & Residential address
- ID Number (If needed)
- Location logging
- Involved parties
- Unique ID number allocation
- Client specific custom fields
Additional services available on request:
- Escalation rules
- Reporting
- SMS services